FAQs

Q: Does the rack come with a cable lock?

A: No, the best option is to purchase one locally.

Q: How is the rack mounted to a hard surface?

A: A optional mounting kit is available that connects mounting “feet” of the rack. The feet have two holes per feet on each side that allow .25″ bolts to mount the rack to any surface you can drill a hole through. Great for trailers!

Q: My rack arrived and it is missing pieces?

A: Just let us know what pieces you are missing and we will ship them to you.

Q: What is the 30 Day money back guarantee?

A: Just that, if you are not satisfied with the product you can return it within 30 days of purchase.

Q: What is the adjustment range for tire width

A: The arms can adjust for .75 to 2.80 inch wide tires

Q: Is there free shipping in Alaska and Hawaii?

A: Due to the additional shipping costs, we don’t include free shipping for Alaska and Hawaii. If you live there we will send you a quote for the extra shipping. Just send us an email at Info@PipelineRacks.com.

Q: Do you ship to Canada?

A: Yes we do ship to Canada, but the shipping isn’t free. If you live in Canada we will send you a quote for the extra shipping. Just send us an email with the product you would like to order and your address to info@PipelineRacks.com, then we will send you the shipping cost.

 

Let us know if you have any other questions, by emailing Info@PipelineRacks.com